Shipping Policy

At HappyTailz, we are committed to delivering your pet products safely and on time. Please review the following details regarding our shipping practices:

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email once your order has been shipped.

Shipping Methods & Delivery Time

We offer reliable shipping options to ensure your pets’ products arrive promptly:

  • Standard Shipping: 5–10 business days.

  • Express Shipping: 2–5 business days (available for selected regions).

  • Delivery times may vary depending on your location and unforeseen circumstances such as weather delays.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be available on orders above a certain amount (check our promotions).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can monitor your order status through the carrier’s tracking portal.

International Shipping

  • We ship internationally to select countries.

  • International delivery times may vary depending on customs processing.

  • Customers are responsible for any customs duties, taxes, or fees incurred.

Lost or Damaged Orders

  • If your package is lost or arrives damaged, please contact us immediately at contact@happytailzstore.store.

  • We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Contact Us

For questions about shipping or delivery, please contact us at:
Email: contact@happytailzstore.store